Working with Professor Gerard Egan
Our approach draws on the work of Professor Gerard Egan, who we have worked closely with for many years.
Professor Egan has developed four leadership and organisational change models, which we have translated into a series of practical models, tools and techniques that underpin CEL's work.
Who is Gerard Egan?
Gerard Egan is Professor Emeritus of Psychology and Organization Development at Loyola University, Chicago.
Counselling
He has written more than 15 books. His books in the field of counselling and communication include:
- The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping
- Interpersonal Living: Skills/Contract Approach to Human Relations Training in Groups
- People in Systems: A Model for Development in the Helping Professions and Education (with Michael Cowan)
- TalkWorks: How to Get More out of Life Through Better Conversations (with Andrew Bailey)
- TalkWorks at Work: How to Become a Better Communicator and Make the Most of Your Career (with Andrew Bailey)
The Skilled Helper, now in its ninth edition, has been translated into both European and Asian languages.
Consultancy
Professor Egan has also written a number of books dealing with business and management. These include:
- Change Agent Skills in Helping and Human Service Settings
- Change Agent Skills A: Designing and Assessing Excellence
- Change Agent Skills B: Managing Innovation and Change
- Adding Value: A Systematic Guide to Business Based Management and Leadership
- Working the Shadow Side: A Guide to Positive Behind-the-Scenes Management
Change models
Through his writings, complemented by extensive consulting, Professor Egan created a comprehensive four-model management and consulting system, known simply as Models A, B, C and D.
- Model A
- focuses on strategy, operations, structure, human resource management, the managerial role itself, and results-focused leadership.
- Model B:
- provides a framework for managing innovation and change.
- Model C:
- deals with the kind of communication and relationship building skills managers and change agents need.
- Model D:
- based on Working the Shadow Side, this model provides a framework for managing such shadow side complexities as organisational messiness, personalities, social systems, politics and culture.
Clients
Professor Egan has consulted to a wide variety of organisations worldwide, including companies in Africa, Asia, Europe, Australia and North America.
Clients he has worked with, in addition to CEL, include:
- BP
- CNA Insurance
- Merck
- Medco Health Solutions
- ShopNBC
- The YMCA-USA executive
- The World Bank
- The International Rice Research Institute (Philippines) and other international agricultural research centres
- Arla Foods UK
- British Airways
- BBC
- the United Nations Development Programme (UNDP)
- British Telecommunications PLC (BT)
- The Central Statistical Office (UK)
- The National Health Service (UK)
- Northern Foods
- Sharp Electronics (UK)
- Sears (UK)
- Astra Zeneca (UK)
- Biocompatibles
- the Bali Bank
- Indofoods (Jakarta)
- Keepmoat (UK)
- universities in the People's Republic of China
- Dialogics (London)
- chief executives, senior managers and their teams as consultant, coach and counsellor, often on a longer-term basis
Professor Egan consults on strategy, business and organisation effectiveness, management and management development, performance management, leadership, the design and management of change, and challenging and redesigning corporate culture.
